Faq`s

These FAQs help
clients learn about us

What industries do you work with?

We’ve worked with brands in fashion, beauty, food, tech, hospitality and more. We don’t believe in a one-size-fits-all approach, so whatever your industry, we take time to understand your audience, their behavior, and what kind of content actually moves them.

Do you offer one-off services or retainers only?

We offer both and we mean it. Some clients need us for a specific launch or campaign, others want ongoing monthly support. We’ll have a real conversation about your goals and recommend whatever structure genuinely makes the most sense for your brand right now.

What if I don't have a brand yet?

Starting fresh is something we truly enjoy. We help you figure out your voice, your content direction and how you want to show up before you ever post anything. Getting the foundation right from the beginning makes everything that comes after so much easier and more intentional.

Can you work with our in-house team?

Absolutely, and we’re good at it. We’re flexible about how we collaborate, whether that means leading the strategy or supporting what your team already has in motion. We adapt to your workflow and make sure the partnership actually feels like one.

General Questions

What makes Nine Mustangs different from other social media agencies?

We’re a creatively-led, strategy-driven team that doesn’t believe in templated marketing. Every brand we work with gets a bespoke approach rooted in storytelling, data, and cultural relevance. We move fast, think wild, and stay committed to what works.

Where is your team based?

We operate as a remote-first team with people across different cities and time zones. This setup genuinely keeps us more connected to culture and trends because we’re not limited to one place. It helps us bring a wider, more relevant perspective to every brand we work with.

Do you work with international clients?

Yes, and we enjoy it. Working across borders means we think carefully about regional nuances, language and cultural context. We don’t just translate content, we adapt the entire strategy so it feels native and relevant to wherever your audience actually lives.

Services & Deliverables

What social platforms do you cover?

Instagram, TikTok, Facebook, X (formerly Twitter), YouTube, and LinkedIn. We also support Pinterest and Threads when relevant to your audience and goals.

Can you help us go viral?

We won’t make that promise because anyone who does probably shouldn’t be trusted. What we focus on is building content that is genuinely engaging, well-timed and worth sharing. When strategy and creativity come together the right way, strong results tend to follow on their own.

Do you offer content creation only, or full strategy too?

Full strategy is always part of what we do. Content without a clear direction behind it rarely goes anywhere meaningful. Every piece we create is connected to your goals, your audience and what the platform is actually rewarding at that moment in time.

Can you help launch a new brand?

Yes, and honestly it is one of our favorite challenges. We help you build early awareness, shape your narrative and roll out content that makes a strong first impression. A good launch sets the tone for everything that follows, so we take it seriously.